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| Brand: SmartParts
Category: Photography
List Price: $179.99
Buy New: $149.88
You Save: $30.11 (17%)
New (28) Used (3) from $124.00
Rating:  54 reviews
Media: Electronics
Autographed: No
Memorabilia: No
Shipping Weight (lbs): 2.1
Dimensions (in): 8.3 x 1.7 x 10.1
MPN: SPX8
Model: SPX8
UPC: 092566836520
EAN: 0092566836520
ASIN: B000UU2VJI
Availability: Usually ships in 6-10 business days
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| Customer Reviews:
 Customer service non-existant July 31, 2008
1 out of 1 found this review helpful
I had similar problems as others, IE. not recognizing one of my camera's USB card, recognizing the other camera's card, but refusing to download even one picture. I went to Smartparts website and downloaded their software to my computer as recommended, and when I plugged in the USB cord from the frame, the frame recognized that the cord was plugged in, but the software kept saying that I had to plug in the cord to download pictures. I tried to close the software and my computer froze, so I finally had to reboot, at which time the program finally said it was ok to disconnect the cord. After that, the frame would only play a few of the pictures from one camera card, then freeze and screech. I made several attempts to contact their tech support via email and got no response for over a week. Tried their phone support, and was put on hold for about 6 minutes, and finally left a voice message. I did not recieve a response until I complained to the New Jersey Better Business Bureau where their sales headquarters is located. In the email I recieved I was told that they basically didn't give a rat's patootie that I had received the frame as a gift, and that I would have to send them a copy of the sales receipt if I wanted to return the frame to them for repair/replacement. Thank God Amazon has a little more ethics than this Shenzhen China owned company, and agreed to let me return the frame to them for credit.
 12" Digital Frame has one big issue. July 21, 2008
The Energy Efficient Light Sensor on the top is faulty on the model #SPX 12E (12" Digital Frame). If you get your finger near it and block the light..or if you move the frame and it senses a light change it will completely shut off the screen. Tech support says go into settings and turn off the sensor.
SD card reader doesn't work, movie files didn't transfer, but the pics that did load looked awesome July 4, 2008
1 out of 1 found this review helpful
After MUCH research, I finally opted to purchase this frame (Consumer Reports got this one wrong). I actually got this frame for my husband for Father's Day. I was soooo excited as I knew he would love this frame to display a "digital brag book" of his family on his desk at work, but boy did I have my work cut out for me in getting the pics transferred. Unfortunately, one of the features that this camera markets is being able to load pictures directly from your computer via a USB cable. However, after I loaded the pics directly from my computer (could not download the SyncPix software as it is NOT compatible with my iMac), I noticed that the slideshow wasn't operating correctly. It would hang up on certain pics, then "unhang" and fly through the next couple, hang up again, etc. The performance was very erratic. So, I looked through the manual and in the FAQ of the manual, it specifically states that the "Frame optimizes pictures ONLY when they are transferred with a memory card.... We recommend transferring images using a memory card and the built-in transfer mechanism." Pretty frustrating since the way the product markets itself is a bit misleading. UGH...so since I was working on getting the pics loaded at midnight before Father's Day, I was desperate to get the pics loaded "optimally", so after the long length of time it took me to get the pics written to an SD card, I was excited to load them to the frame. Unfortunately, the SD card reader didn't work. The frame would recognize the frame and begin the copy process, but then it would just freeze and not complete the transfer. I did google to see if this was a common problem, and I did find a couple of other reviews where the SD card reader didn't work. So, again desperate to have the frame loaded with wonderful pics for my hubby for Father's Day, I transferred pics to a CF card, and when I put the card in the frame, the frame didn't recognize that a card was present, so I thought I needed to push it in a little further... BIG mistake. The card got jammed in the reader. After much time and effort (won't bore you with the details), I finally got the card out figuring I must have put it in the wrong way, so I repositioned and inserted the card again. Once again, the frame is not recognizing a card being present, so I pushed a little further (my judgment was probably a bit clouded since it was now in the wee hours of the night before Father's Day), and the CF card jammed AGAIN. I got it out and finally was able to insert it correctly, and the pics transferred. Unfortunately, the videos didn't transfer. In addition, I really would prefer to use the SD card as the only CF card I have is the one I keep in my camera, and I don't want to have to mess with that everytime I want to load new pics to the frame, so I sent the frame back and Amazon quickly sent me a brand new replacement frame. Unfortunately, the SD card reader on the replacement frame didn't work either, and the videos still don't transfer. I am sending back again for a refund. It was super disappointing because the pics that did display are very clear and crisp, and I like the slideshow options available as well (1. # of slide show images... you can choose 1, 2, 3, 4, or sequence...which shows first one, then two, then three, then four 2. Transition effects- lots of options to choose from-random, none, inward, outward, gradual, blocks, down, up, left, right 3. Slideshow Order-ordered or random (love the random feature) I was really bummed out that this frame didn't live up to the expectations or the Consumer Reports recommendation. Consumer Reports got this one wrong.
 Finally success after 3 failures! 2 perfectly working frames! June 28, 2008
I've been trying since Mother's Day (May) to get a working unit. After 3 failures, I now have 2 perfectly working frames. Here's a clue: if it doesn't immediately load your photos and then start a slide show, you have a bad unit. It's really that simple if your unit is good. If it doesn't sync up, add more photos, and automatically resume the slide show, you have a bad unit. Don't waste anymore time on it. Send it back and get a replacement. There's a high out-of-box failure rate, but a good unit is awesome.... The instructions say "plug in the unit, turn on the power, then insert memory card." I found success when plug in the memory card first, then power up the unit. I don't know if it makes a difference, but it did for me. I love this frame. It syncs up automatically every time I add new photos. It has a beautiful look and shows very clear pictures. I also bought 2 SPX12 (the 12 inch version) with perfect success right out of the box. A feature missing from the SPX12 (this frame has it) is the random order feature, so the slide show on the SPX8 is more interesting. The SPX12 also seems to zoom in on pictures that I've carefully formatted in Photoshop, trying to do some sort of "optimization". The SPX8 leaves the photos formatted as I want them.
 Easy to use, great picture June 26, 2008
This frame was very easy to set up, just put your memory card in the slot and it imports your pictures and video while applying compression and orientation automatically. The pictures look excellent, but the video playback is just adequate, thus 4 stars. Be careful putting the SD card in the slot, the opening is a little too big and before I knew it, the card was stuck between the frame and the display panel (I loosened a few screws and it came right out). I bought two of these and they both looked and worked great.
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