The main attraction of this sit-com is its characters, they conform a colorful array of personalities and each has his/her own very distinctive appearance. Mr. Lucas is the junior salesman in the men's department, who has a hard time closing sales, is always on the verge of being fired and has a libido that never ceases to pop up. Mr. Humphries is always picking on Mr. Lucas and always knows the best way to "fix" things for their customers. He knows all the tricks in the business and is clearly attracted by his same gender. Mr. Grainger is the head of the men's department; he is a prude who is shocked frequently by the acts of his two underlings. In the women's department, which shares the same floor with the men's, there are two employees, Mrs. Slocombe who is the one in charge and her subordinate Miss. Brahms. Mrs. Slocombe is the typical middle-aged divorced lady, extremely willing to get involved with any worthy candidate for her affection. She brings in variety through her hair color, which is different in each episode. Miss. Brahms is the "sexy chick", who is always preyed upon by the male personnel, excluding Mr. Humphries, and who tries to get advantage of every possible benefit she can obtain through her looks. Finally, Captain Peacock is the floor manager, a middle-aged man, extremely strict with the employees, but who also likes to flirt with any available woman, doing no distinctions between employees and customers.